Managing Principal, CEO
Finance / Mergers & Acquisitions
Operations / Clinical Practices / Project Management
Business Intelligence & Analytics
Sales / Marketing
IT / Systems
Organizational Development
Michael Brophy
Jinha Chung
Don Fleischer
Rick Green
Kevin Hamm
Anne Milochik
Bill Simpson
Marc Vinet
Sermet Yalçinkaya
Sophie Vinet


Kevin Hamm – Pharmacy operations / management

Kevin Hamm is one of Canada’s most dynamic pharmacy and organizational leaders and is an expert in franchise and coop businesses.  He left his post as President and COO of DownEast Communications, Atlantic Canada’s largest communications retailer to join CustomerLAB in 2009 after completing the post-acquisition integration with Bell Mobility.  Prior to that, Mr. Hamm held the positions of Senior Vice President Operations at Shoppers Drug Mart, CEO of Pharmasave Atlantic. Kevin was named one of Atlantic Canada’s Top 50 CEO’s for 2009 and cited as one of Canada’s Top Negotiators in The Seven Strategies of Master Negotiators by Dr. Brad McRae. Kevin advises CustomerLAB clients on rapid operational productivity improvement and post-merger integration.   He is a sought-after public speaker, Chair of the Maritime Better Business Bureau and serves on several Boards and committees including Canada’s Sports Hall of Fame, IWK Hospital (Halifax), and Mental Health Nova Scotia.



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